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To enable your Office 365 email and connect it to your external domain, it is required that you update your DNS records in your hosting provider’s account.

Login to your DNS provider and update your records based on the information below. Note: We will be using the domain ‘kbteamtest.com’ to serve as an example.

MX Records

Priority

Host Name

Points to Address or Value

TTL

0

Format: yourdomainname.ext.

 

for example: kbteamtest.com.

Format:

yourdomainname-com.mail.protection.outlook.com.

 

for example:

kbteamtest-com.mail.protection.outlook.com

7200

CNAME Records

Host Name

Points to Address or Value

TTL

Format:

autodiscover.yourdomainname.ext.

 

for example:

autodiscover.kbteamtest.com.

autodiscover.outlook.com.

7200

Format:

sip.yourdomainname.ext.

 

for example:

sip.kbteamtest.com.

sipdir.online.lync.com.

7200

Format:

lyncdiscover.yourdomainname.ext.

 

For example:

lyncdiscover.kbteamtest.com.

 

webdir.online.lync.com.

7200

Format:

enterpriseregistration.yourdomainname.ext.

 

for example:

enterpriseregistration.kbteamtest.com.

enterpriseregistration.windows.net.

7200

Format:

enterpriseenrollment.yourdomainname.com.

 

for example:

enterpriseenrollment.kbteamtest.com.

enterpriseenrollment.manage.microsoft.com.

7200

TXT Records

TXT Name

TXT Value

TTL

Format:

yourdomainname.ext.

 

for example:

kbteamtest.com.

MS=ms72896962

3600

Format:

yourdomainname.ext.

 

for example:

kbteamtest.com.

v=spf1 include:spf.protection.outlook.com -all

7200

 

 

 

SRV Records

Service

Protocol

Port

Weight

Priority

TTL

Name

Target

_sip

_tls

443

1

100

7200

Format:

yourdomainname.ext.

 

for example:

kbteamtest.com.

sipdir.online.lync.com.

_sipfederationtls

_tcp

5061

1

100

7200

Format:

yourdomainname.ext.

 

for example:

kbteamtest.com.

Sipfed.online.lync.com.

You can contact your hosting provider to help update your DNS records with all the information mentioned above.