What is Recovery Email?
The Recovery Email is used to authenticate a user to regain access to your email account if you forget your password.
If you have not setup your Recovery Email, you’ll see the below pop-up when you log into webmail. It is important that you setup your Recovery Email to help you regain access to your account if you forget your password or you lose access.
If you are already logged into your webmail portal, you can setup or update your Recovery Email under Webmail Settings. Go to Settings → Mail → Password Recovery.