Views:

Important: This article applies to Web.com customers only.

If any of your domains are in suspended status, you can move them to active status by following the steps below.

  1. 1.  Click here to log into your Account Manager.
  2.  The Home page of your Account Manager appears.
  3. 2. Click the Domains tile. Notice that when you hover over the tile, the instructional text appears: 
  4. DomainsTile
  5. 3. To move your domain from Suspended to Active status, either:
    • Click the Suspended link in the message that appears at the top of the page.
    • In your Domains list, review which domains are in Suspended status. Then click the Verify Domains link in the message at the top of the page.
  6. 4. On the Domain Overview page, click the Verify Domain link at the top of the page:
  7. DomainOverview
  8. 4. In the Domains Verification panel, click the Resend Verification Mail.
  9. DomainsVerificationSubScreen
  10. 5. Follow the instructions in the Verification Email sent to you.
  11. Your domain will be moved to Active status once you have followed the steps in the email.