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Overview 

To setup your email on your Mac, choose one of the options below. 

Automatic Setup
Manual Setup
Change Outgoing Settings

Automatic Setup

You can automatically set up your email box on your Mac device without having to enter any settings.

Here is what you will need to get started:

  • Your domain name
  • Email address
  • Password

Here's how to set up your email box on your Mac device:

1. In the Safari internet browser, enter the URL in this format: mail.exampledomain.ext/ios.


Note: For example, if your domain name is cutecats.com, then you would enter mail.cutecats.com/ios.



 

2. On the Email Setup Page, enter your email address, then click the Get Started button. A file named mail.mobileconfig is downloaded to your PC. The mail.mobileconfig file automatically runs and an installation notification appears:

3. Click the Continue button.

4. Enter the password for the mailbox, then click the Install button.

Network Solutions iOS Profile page appears:

Your email setup is now completed. You can configure your email profile under the Profiles menu on your Mac PC. Back to Top

Manual Setup

Follow the steps below to set up Mac Mail:

1. Open the Mac Mail Program and select Add Account from the Mail drop-down.

2. Click Other Mail Account when prompted to choose a mail account provider.
Click the Continue button.

3. Enter your information in the following fields, then click the Sign In button.
Setting
Required Information
Name
Enter the name to display in the From field when someone receives an email from you.
Email Address
Enter the full email address that you are setting up.
Example: help@webemailhelp.com
Password
Enter the password that you set when you created the mailbox in your account manager.
 
 











 
















4. You may receive an error that says Unable to verify account name or password. This is because you are using a custom domain name that will require some additional setup steps.
Reference the following table to enter the remaining settings, then click the  Sign In button.
 
Setting
Required Information
Email Address
Enter the full email address that you are setting up.
Example: help@webemailhelp.com
User Name
Enter the full email address of the email box that you are currently setting up.
Example: help@webemailhelp.com
Password
Enter the password that you set when you created the mailbox in your account manager.
Account Type
Select IMAP or POP3.
Incoming Mail Server
mail.exampledomain.ext
Example: mail.webemailhelp.com
Outgoing Mail Server
smtp.exampledomain.ext
Example: smtp.webemailhelp.com
For Register.com customers:
mail.exampledomain.ext
Example: mail.webemailhelp.com
 

Note: Mail server may be referred to as host server.



5. Mac Mail will attempt to use an SSL certificate by default in the setup process.

Because you are using a custom domain name, you are likely to get errors that state Mail can’t verify the identity of the server. Therefore, you need to direct Mac Mail to trust the certificate that is provided.

To start, click Show Certificate.

6. Select the line that reads that reads *hostingplatform.com. Click Trust.
Three selection boxes appear.

7. For all three options, select Always Trust, then click the  Continue button.
8. If prompted, enter your computer’s administrator account information. This is the Administrator username and password for your Mac computer.

Click Update Settings.

9. Select the apps you want to use for this account. You should at least select Mail, but it is recommended to also select Notes. Click Done.
Your email account has been added. Back to Top
 
Authentication: Be sure that Password is selected from the dropdown menu.
 
Your email account has been created, but you'll want to verify a few steps before you get started. Select "Preferences" from the Mail menu, and click on the "Accounts" tab from the Preferences window.
 
1. Select your new account from the left hand column.
 
2. Click the "Advanced" tab and uncheck the box to "Automatically detect and maintain account settings."
3. Navigate back to the "Account Information" tab. This time, select Edit SMTP Server List... from the Outgoing Mail Server (SMTP) drop-down menu.
 
4. You will be taken to the SMTP server list. Make sure that you have selected the correct email address. Click the "Advanced" tab and verify the following settings:
 
  • Be sure the box to "Automatically detect and maintain account settings" is not checked!
  • Enter your desired outgoing mail port. Since many ISPs block port 25 (the default outgoing mail port), we strongly suggest using port 587, or port 465 if SSL is enabled.
  • Select "Password" from the Authentication drop-down menu, and make sure the "Allow insecure authentication" box IS checked. If you don't see this option, you may need to update Apple Mail or Yosemite to the newest version.
 

Change Outgoing Server

Whether you are troubleshooting your email client or setting it up for the first time, these instructions will walk you through an important part of making sure you are successfully sending mail with Mac Email programs:

Mac Mail for OSX® 10.3 Panther and Mac Mail OSX 10.4 Tiger

1. On the Mail tab, select the Preferences option.
2. Click the account you want to edit.
3. On the Account Information panel, find the Outgoing Mail Server (SMTP) option.
4. Select the option for Server Settings.
5. If the value is 25, then remove and enter the alternate port of 2525 or 587.

  • You may need to try both ports before you can successfully send emails.

Your have changed your outgoing server port.

Mac Mail for OSX® 10.5 Leopard

1. On the Mail tab, select the Preferences option.
2. Click the account you want to edit.
3. On the Account Information panel, find the Outgoing Mail Sever (SMTP) option.
4. From the drop-down menu, select the Edit Server List option.
5. If multiple accounts exist, select the server you wish to edit.
6. Under the Account Information section, if Use default ports is selected, then select the option for Use custom port and enter 2525 or 587.

  • You may need to try both ports before you can successfully send emails.

Your have changed your outgoing server port.

Microsoft Outlook® 2011 for Mac

1. On the Tools menu, click the Accounts option.
2. Click the account you want to edit.
3. Find the Outgoing Mail Sever (SMTP) option.
4. Select to Override default port, then enter 2525 or 587.

  • You may need to try both ports before you can successfully send emails.

Your have changed your outgoing server port.

Entourage®

1. On the Tools menu, click the Accounts option.
2. On the Mail tab, double-click the account you wish to edit by and select Edit.
3. On the Account Settings tab, find the Sending mail - SMTP server section.
4. Select the Click here for advanced sending options option.
5. Select the option to Override default SMTP port and enter 2525 or 587.

  • You may need to try both ports before you can successfully send emails.

Your have changed your outgoing server port. Back to Top

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