Important: This article applies to Web.com customers only.
Customer reviews and responses are an important aspect of any business listing. A review serves these purposes:
- Allows users to share their opinions and experiences of a service.
- Allows the business to open dialogues with their customers.
But, some customers might not know how to leave a review. The following article provides instructions on how to leave a review for a business on Google or Facebook using a Desktop or Mobile device.
Determine which product you want instructions for, then click the appropriate link for either Desktop or Mobile.
Google My Business
Desktop
Write a review on Google My Business, using your Desktop:
- 1. Click here to sign into your Google account.
- 2. In either Google Search or Google Maps, enter the name of the business you want to leave a review:
- Google Maps
- Google Search
- A panel appears that displays business information. Near the bottom of the panel you will find the option to write a review:
- Google Maps
- Google Search
- 4. Click Write a review.
- Your review is published in the reviews section of the business listing.
Mobile
Write a review on Google My Business, using your Mobile device:
- 1. On your mobile device, search for the business on either Google Search or Google Maps.
- 2. Scroll down and select the section to leave a review.
- You may be asked to sign in to your Google account before you can leave a review.
- 3. Enter your review and select the number of stars you would like to leave, then select Post.
- Your review is published in the reviews section of the business listing.
Desktop
Note: The business may not have the reviews enabled.
Write a review on Facebook, using your Desktop:
- 1. Click here to log in to your Facebook profile.
- 2. Search for the business on Facebook.
- 3. On the left side of the page, select the Reviews option.
- 4. At the top of the reviews section, select the number of stars you would like to leave for your review.
- 5. Leave your review in the text box and click the Done button.
- Your review is published in the reviews section.
Mobile
Note: The business may not have the reviews enabled.
Write a review on Facebook, using your Mobile device:
- 1. Click here to log in to your Facebook profile..
- 2. Click the Search icon. Then enter the business name to search.
- 3. Select the Review option under the business name.
- 4. Leave your review in the text box and select Post.
- Your review is published in the reviews section.