Important: This article applies to Web.com customers only.
- You may or may not have received an email from Google where Web.com requests access to your Google My Business listing.
- To get started in making Web.com a manager of your existing business listing, please click the following link that applies to you:
I Received an Email from Google Requesting Access
- Through email, Google notifies you that Web.com requests access to your Google My Business listing. You'll receive one of the following emails:
Standard Email
- The standard email notifies you that Web.com requests access to your business listing.
- Next, follow any of these options to begin the process:
- Reply to the email asking Google for assistance in adding a manager.
- Follow the link within the email for instructions on how to add a manager.
- Add a manager at a later time by following the manual process.
Automated-Form Email
- This email contains a menu wizard that guides you through the process of adding Web.com as a manager. To get started, just click the Review Request button.
I Did Not Receive an Email from Google Requesting Manager Access
- If you did not receive an email from Google, then you can manually add Web.com as manager for your Google My Business Listing.
- Here are the steps:
-
- 1. Click here to sign in to Google My Business home page.
- 2. Open the listing you want to add a user to by clicking on the business name or selecting Manage Location within the search results.
- If your dashboard is in default view, select the appropriate business name
- If your dashboard is in classic view, select the appropriate business name or Manage Location.
- 3. Based on the page layout, either click the Users
from the menu to the left or select the
within the Who has access section.
- If you see the below menu after selecting the business listing, select Users
.
- If you see the below menu after selecting the business listing, select Users
- If you see the below page, select the
icon within the Who has access section.
- If you see the below page, select the
- 4. In the top right corner of the Manage permissions panel that appears, click the Invite new users
icon.
- 5. Enter the following Business Account Number to add Web.com as a manager to your page:
- 5855424696
- Select the Local Business Listings Location Group option when it appears.
- 6. From the drop-down list, select the Manager role.
- 7. Click Invite.
Contacting Customer Support
- Do you have a general question about your Local Business Listings service?
- Please contact Customer Support at 1-800-311-2707 Monday through Friday, 8:00 AM-8:00 PM ET.