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Important: This article applies to Web.com® customers only.


Overview

Whether you are new to Facebook or if you have an existing account, we will help you sign in and access your Facebook Page. Click the following link that matches your Facebook status:

Don't Have a Personal Facebook Profile?

If you do not already have a personal Facebook profile, you can create one for free by following these easy steps:

1. Go to Facebook.com.

2. Complete the following information and click Sign Up

  • First Name
  • Last Name
  • Email or Mobile Number 
  • Re-enter Email (If Applicable)
  • New Password
  • Birthday (Month, Day, Year)
  • Female or Male

3. Visit your Facebook Business Page.

4. On the left side of the Page, under the cover photo, click the Like button with the thumbs up icon.

Make sure it says Liked after you click it.

5. After you have Liked the Page, give us a call—Monday through Friday 8 A.M. to 8 P.M. E.T.

A member of our Facebook Support team can grant you admin access.

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Do You Already Have a Personal Facebook Profile?

If you already have a personal Facebook profile, follow these easy steps to become a Page admin:

1. Log in to your personal profile on Facebook.

2. Visit your Facebook Business Page.

3. On the left side of the Page, under the cover photo, click the Like button with the thumbs up icon.

Make sure it says Liked after you click it.

4. After you have Liked the Page, give us a call—Monday through Friday 8 AM to 8 PM ET.

A member of our Facebook Support team can grant you admin access.

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Contacting Facebook Customer Support

Depending on which Facebook service you currently have, please contact the Customer Support team, using the following numbers:

Service Number
Facebook Fans & Posts 1-800-311-2707
Facebook Advertising 1-866-470-2221
Facebook Combo 1-866-470-2221
Local Business Listing 1-866-244-0173

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Are You Already a Page Admin?

Click the following link for additional information:

Granting Web.com Access to Your Facebook Business Page

If Web.com (or Web.com Local Business Listings) is requesting access to your existing Facebook Business Page, then please follow these steps to accept the request:

1. Click here to log into Facebook.

2. Go to Notifications in your Facebook account and click the admin request. Click the bell icon on the top right to view your most recent notifications.

 

 

3. If you are unable to locate Web.com's admin request, visit your Facebook Business Page and click Settings, then Page Roles.

 

4. In the Pending Partner Requests section, click the Respond to Request button. 

5. Select Give Web.com (or Web.com Local Business Listings) access to my Page.

6. Click the Approve Request button.

 

7. Click Submit, then click Save.

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Accessing Your Page on Desktop Devices

1. Go to Facebook.com and log into your personal profile.

2. At the top right side of the Page, click the black down arrow.

The arrow turns blue, the drop-down menu appears, where you can view and select your Business Page under See Your Profile.

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Accessing Your Page on Mobile Devices using the Facebook Business Suite App

Facebook Business Suite lets you manage up to 50 Pages from your smartphone or tablet. You can check Page activity, share business information, and communicate with your audience, and see insights. Right now, the app is available on iPhone, iPad and Android in some countries.

1. Download the Facebook Business Suite app from your app store.

2. Open the app and log in using the same credentials you use to sign into your personal Facebook profile.

3. All Pages you have admin access for should automatically appear in the drop-down menu on the top left side of the screen. 

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