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Important: This article applies to Network Solutions®, Register.com®, and Web.com® customers.

An Authorization Code (Auth code or EPP Key) is similar to a password; it helps prevent unauthorized transfers of your domain.

The easiest way to resolve the Invalid Authorization Code error is to do the following:

  1. 1. Request a new authorization code from your current registrar.
  2. 2. Log in to your Account Manager.
  3. 3. On the Transfer In page, click the + plus sign next to a domain that is in a status of Invalid Auth Code.
  4. 4. In the field, enter the new Auth code.
  5. 5. Click the Submit button.

That’s it! We’ll restart the domain transfer for you.

Note: Authorization codes are case sensitive. Make sure to remove any spaces before or after the code if you choose to copy and paste it.

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