Important: This article applies to Network Solutions®, Register.com®, and Web.com® customers.
After we submit your domain transfer request for processing, it can fail for a variety of reasons. Here are a few common reasons why your domain transfer may fail and ways to resolve the issue.
Rejected by Current Registrar
Your current registrar name provider may reject the transfer for a variety of reasons, including evidence of fraud, a court order, or non-payment for a previous term.
Not Authorized by Admin Contact
The person with access to the admin email address for your domain name received an approval email from your current registrar. They either did not respond or chose to cancel the transfer. Please contact your current registrar for more details and options to resolve this issue.
Domain Is Locked
Use the domain management tools at your current registrar to remove any security locks or contact your current registrar for assistance.
If you would like to move forward with the transfer, then resolve any issues at your current registrar provider.