There are several reasons why you might not have received the approval email for your domain transfer into Network Solutions. But don’t worry—most issues are quick and easy to fix.

Invalid or outdated administrative contact is listed for your domain in WHOIS

Authorization emails are sent only to the email addresses listed in the WHOIS service for your domain name. Please check with your current registrar to see the email addresses that are listed. If you do not have access to the email address, then please ask your current registrar to update the email address.

Note: Do not update the email address yourself, as this often triggers a 60-day lock.

Privacy features are enabled

Please disable any WHOIS privacy features. Some registrars do not allow transfers when privacy is enabled. Other privacy services forward email from a proxy address—the authorization email might go to your Spam folder. 

The email went to the Spam/Junk folder

If the Transfer Approval email does not appear in your inbox, then please check your Spam/Junk folders. Some email service providers filter automatic emails. Please configure your spam filters to allow the receipt of emails from your current registrar.


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