Important: This article applies to Register.com® customers only.
Overview
Note: Only the Account Holder or Primary User and Administrative User on the account has the authority to update the payment information for an account.
The new Payment Method feature in the Account Manager is where you can manage your billing information. This feature is designed to make it easier for you to manage your payment methods.
Please select a topic below to view the instructions you need:
How to Add a Payment Method
To add a payment method, please follow the steps below:
1. Click here to log in to your account.
2. Click on Payment Methods.
If you only have a single account, this is what you will see:
If you have multiple accounts, this will be your view:
Note: Payment Methods that have expired, say Expired in red.
3. Click Add Payment Method.
4. There will be a pop-up window letting you choose between Credit/Debit Card or PayPal as a payment method.
Note: You cannot add ACH as a mode of payment.
If you choose the Credit/Debit Card option, the steps are shown below:
- Click the Continue button.
- Complete the information needed.
Check the Make this the primary payment method box if you want this new payment method to be the default payment method for all unassigned services on auto-renew and new purchases on the account.
- Click the Save button.
The new Payment Method is successfully added to the account.
If you choose the PayPal option, please follow the steps below:
- Click the Continue button.
- You will be prompted to log in to your PayPal account or to create an account.
- Complete the information needed.
Check the Make this the primary payment method box if you want this new payment method to be the default payment method for all unassigned services on auto-renew and new purchases on the account.
- Click the Save button.
The new Payment Method is successfully added to the account.
How to Edit a Payment Method
To edit the method of payment, follow the steps below:
1. Click here to log in to your account.
2. Click on Payment Methods.
3. Hover your mouse to the Payment Method that you wish to edit.
4. On the pop-up window, start editing the payment information.
You can also edit the Billing Information by clicking the Edit button located in the pop-up's upper right section.
5. Click the Save button to save the changes.
Note: If you have ACH as an existing payment method, you have an option to make it a default payment method. However, you won’t have an option to edit it, but you can delete it.
How to Delete a Payment Method
To delete a payment method, please follow the steps below:
1. Click here to log in to your account.
2. Click on Payment Methods.
3. Hover your mouse to the Payment Method that you wish to delete.
4. If the selected payment method is assigned to other products and services, a pop-up window appears letting you know that you need to assign those products and services to another payment method.
5. However, if the method is not assigned to any products or services, there will be a pop-up window warning you of the consequence of deleting that specific payment method.
5. Tick the confirmation-message-to-delete box.
6. Click the Delete button.
Note: You cannot delete the primary card unless a new card is selected.