Important: This article does not apply to Secure WordPress.
An issue that happens with WordPress® is the WordPress White Screen of Death. The issue is due to corruption on some or all of your WordPress pages, which causes the pages to display as a white screen.
The issue is challenging to troubleshoot because you are prevented from accessing your WordPress Administrator panel. Also, the issue does not display a meaningful error or resolution to users. The only method to troubleshoot the issue is to begin narrowing down to the root cause.
Start by doing the following:
- Deactivating your plugins
- Resetting your theme
- Increasing your PHP memory
Follow these steps to troubleshoot the White Screen of Death issue without needing to use the WordPress Administrator panel:
Step 1: Increase Your PHP Memory
Many times, there can be issues caused by exhausting the memory limit of PHP. For more information, please see How Do I Increase PHP Memory for WordPress?
Step 2: Deactivate All of Your plugins and Then Reactivate Each One
A possible cause of WordPress issues is caused by malfunctioning or corrupted plugins. Once all of your plugins are deactivated, you can enable them one at a time to determine which plugin causes the issue.
For more information, please see How Do I Troubleshoot WordPress Plugins Without Using the WordPress Administrator Panel?
Step 3: Reset your WordPress theme back to the default twenty eleven theme.
A possible issue with your WordPress site is a theme that is poorly coded or missing necessary components. To determine if your theme is causing the issue, you can revert to the default twenty eleven theme and see if that fixes the problem.
For more information, please see How Do I Change My WordPress Theme Without Using the WordPress Administrator Panel?