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Automatic Renewal is a fast and convenient way of ensuring your products renew prior to expiration without having to remember the date or go through an activation process. If a product is not set to automatically renewal, then there is a risk in service lapse if the service is not renewed prior to expiration.

Automatic renewal service makes the process much easier and eliminates the possibility for expiration. Manual renewal requires more care and attention.

Key Dates

The Automatic Renewal system alerts you to any problems, such as outdated billing information, along the following dates.

Please click the appropriate brand where your domain name is registered:

Network Solutions

105 days before your product expires, you will receive the following:

  • An Automatic Renewal Reminder email is sent when the system checks the payment and the payment is valid.
  • A Bad Payment email is sent when the system checks payment and the payment is invalid.

When Automatic Renewal processes, you will receive the following:

  • An Order Payment Failure email is sent when an automatic renewal fails. This occurs 60 days before product expiration and every failed attempt after, which occurs every 14 days.
  • An Order Confirmation email is sent when automatic renewal is successful. This occurs 60 days before product expiration or if renewed on a later renewal attempt.

Web.com

20 days before your product expires, you will receive the following:

  • A Contact Us email is sent if payment information is invalid and the automatic renewal fails.
  • An Order Confirmation email is sent if the automatic renewal is successful.

Register.com (also referred to as SafeRenew)

When Automatic Renewal processes, you will receive the following:

  • An Order Confirmation email is sent if an automatic renewal is successful. This occurs on the day your product expires or 15 days after expiring.
  • A Billing Failed email is sent if the payment information is invalid on renewal attempt. This occurs on the day your product expires or 15 days after expiring.