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Important: This article applies to Network Solutions® customers only.

To enable your Network Solutions® email, it is required that your DNS records include our MX record and two specific CNAME records.

MX and CNAME Records

The following table lists the correct records, configuration and recommended priority, alias and Time-to-Live (TTL):

Record TypeTarget ConfigurationRecommended
MX Recordmx1.netsolmail.net
  • Recommended Priority: 10
  • Recommended TTL: 7200
1st CNAME Recordmail.yourdomainname.ext.netsolmail.net
  • Alias: mail.youdomainname.ext
  • Recommended TTL: 7200
2nd CNAME Recordsmtp.yourdomainname.ext.netsolmail.net
  • Alias: smtp.yourdomain.ext
  • Recommended TTL: 7200
3rd CNAME Recordautodiscover.hostingplatform.com
  • Alias: autodiscover.yourdomain.ext
  • Recommended TTL: 7200

SRV Record

The following criteria and parameters apply to service records:

  • Service = _autodiscover.
  • Protocol = _tcp.
  • Name = domainname.ext.
  • TTL = 7200
  • Priority = 10
  • Weight =
  • Port = 443
  • Target = autodiscover.hostingplatform.com

An example of a Service record: _autodiscover._tcp.webemailsupport.com. IN SRV 7200 10 10 443 autodiscover.hostingplatform.com

Note: Substitute your actual domain name where you see yourdomainname.ext listed above. An example of an MX record is inbound.webemailsupport.com.netsolmail.net.