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Important: This article applies to Network Solutions® customers only.

Advanced DNS Records are already configured to utilize your Network Solutions® services. Advanced users may wish to modify these records to:

  • Add new hosts to the domain.
  • Change IP addresses.
  • Modify where email messages are delivered.

This option is helpful if you want to keep one of your Network Solutions services active, for example, your email inbox, and host your other service, such as your website, with another provider. To use the Advanced DNS Manager, your Domain Name Servers must be moved to the Network Solutions managed Name Servers.

Note: When you move Name Servers to Network Solutions, your existing Name Servers will no longer be used. As a result, website and email from other providers will be lost.

Here is your starting point when you are ready to change or modify any of these items—IP Address, Mail Server, Host Alias, Text Record, and also Service Records.

  1. 1. Click here and log in to the Account Manager, then select My Domain Names.
  2. 2. Select the domain name you want to change, then click Manage.
  3. 3. In the green box, select Change Where Domain Points.
  4. 4. Select Advanced DNS.
  5. 5. Select the type of record you want to change.

Change IP Address (A Records)

The IP Address is the Address record used to map the domain name server or hostname to its numeric IP address. The A record resolves a domain name or points the domain name to the correct location by means of the IP address.

  1. 1. In the IP Address (A records) section, click the Edit A Records button.
    • To remove and replace existing Numeric IP addresses, select the box next to each A record you need to delete, then click Continue. Click Save Changes on the Confirm DNS Changes page.
    • To add the new Host and Numeric IP addresses or update the existing Numeric IP addresses, enter the appropriate information in the text boxes.
    • If needed, modify the TTL settings, then click the Continue button. The TTL default is 7200.
  2. 2. A confirmation page appears that verifies your records have been updated. Review the information carefully, then click the Save Changes button.
  3. You have changed the IP Address for the A records.

Change Mail Servers (MX Records)

MX records is the Mail Exchange Record and used to create a mail route for a domain name. A domain name can have multiple mail routes, each assigned a priority number. The mail route with the lowest number identifies the server responsible for the domain. Other mail servers listed will be used as backups. Without this record you would not receive your email messages.

  1. 1. In the Mail Servers (MX Records) section, click the Edit MX Records button.
    • To remove existing Mail Servers (MX Records), select the box next to each Mail Server you need to delete, then click Continue. On the Confirm DNS Changes page click Save Changes.
    • To add pre-existing Mail Servers (MX Records), enter the Priority number (10 thru 90) and the Mail Server in the text boxes.
    • To add new Mail Servers (MX Records), enter the Priority number (10 thru 90) and the Mail Server in the text boxes. If needed, modify the TTL settings, then click the Continue button. The TTL default is 7200. On the next page, enter the Numeric IP address in the text boxes, then click the Go button.
  2. 2. A confirmation page appears that verifies your records have been updated. Review the information carefully, then click the Save Changes button.
  3. You have changed the mail server for the MX records.

Change Host Aliases (CNAME Records)

A CNAME (canonical name) record is a DNS record that can be used to create an alias for the domain and allow traffic for the domain name to be redirected somewhere else. You can only create a CNAME for a third level domain, the Advanced DNS manager does not provide the option to create an alias for the second level.

This would potentially create conflicts with other records and could result in the loss of email or website services. If you would like to redirect traffic for a second level domain you can review our Web Forwarding product.

  1. 1. In the Host Aliases (CNAME Records) section, click the Edit CNAME Records button.
  2. 2. Type the new Aliases or update the existing Aliases in the Alias text boxes. If needed, modify the TTL settings. The TTL default is 7200.
  3. 3. Select one of the two:
    • Refers to Host Name to alias another record assigned to this domain. Select the host name from the drop-down box under the Host Name column.
    • Other Host to alias another domain. The information entered in this field must be a domain name and cannot be an IP address or a specific directory.
  4. 4. Click the Continue button.
  5. 5. A confirmation page appears that verifies your records have been updated. Review the information carefully, then click the Save Changes button.
  6. You have changed the host alias for the CNAME records.

Change Text Records (TXT)/Sender Policy Framework

TXT records have several functions. One common function is to use the TXT record to create a Sender Policy Framework or SPF. SPF records help stop email spammers from forging the From fields in an email, which allows the owner of a domain to designate the IP address that can be used to send email from that domain.

Need help creating an SPF TXT record? Click this site directly above entries.

  1. 1. In the Text (TXT Records) section, click the Edit TXT Records button.
  2. 2. Type a new Host name or 3rd Level name under Host Field and insert your text record in the text box on the right-hand side of the page, then click the Continue button.
  3. 3. A confirmation page appears that verifies your records have been updated. Review the information carefully, then click the Save Changes button.
  4. You have changed the TXT records for the Sender Policy Framework.

Change Service Records (SRV)

Service records allow a user to locate a specific service on a network rather than a specific machine. An A record is designed to locate a server or host while the SRV record locates a service provided on the network. The service could be a printer, VOip, FTP, or other similar services. They work similar to how MX records functions, just with different types of services.

  1. 1. In the Service (SRV Records) section, click the Edit SRV Records button.
  2. To remove existing Service (SRV Records), select the box next for each Service (SRV Record) to delete, then click Continue.
  3. To add Service (SRV Records), enter the additional options based on the type of SRV Records that are being added.
    • Service: The name that refers to the desired service.
    • Protocol: The protocol of the desired service, usually either TCP or UDP.
    • Name: The domain name for which this record is valid.
    • TTL: The standard time to live field.
    • Priority: The priority of the target host, lower value means more preferred. The priority can be any number between 0 and 65535.
    • Weight: A relative weight for records with the same priority. Determines which of the records with the same priority are delivered more frequently. Enter the proportional volume of traffic as a percent.
    • Port: The TCP or UDP port on which the service is to be found. The port can be any number 0 and 65535.
    • Target: The name of the machine providing the service.
  4. 2. A confirmation page appears that verifies your records have been updated. Review the information carefully, then click the Save Changes button.
  5. You have changed the Service records.

Note: Advanced DNS updates will take up to 2 hours to take effect—updates may resolve more quickly at some locations than others because many name servers on the Internet retrieve updates at different times.