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Important: This is article applies to Network Solutions® customers only.


Overview

The Domain Name System (DNS) is a system that helps associate your domain name with its assigned IP address. DNS associates your domain name with its IP address so browsers can load the website.

Advanced DNS (ADNS) Records are already configured to utilize your services. However, these records can be modified when needed. This option is helpful if you want to keep one of your services active and host your other service with another provider.

For example, you want to keep your email inbox active and host your website with another provider. Your Domain Name Servers must be moved to our managed nameservers to use the Advanced DNS Manager.

Users may wish to modify these records to:

Note: When you move nameservers to Network Solutions, your existing nameservers will no longer be used. As a result, websites and emails from other providers will be lost.

Locating DNS and Advanced DNS Records


Note: Domain Name Server changes may take 24-48 hours to update throughout the internet. Advanced DNS updates will take up to 2 hours to take effect—updates may resolve more quickly at some locations than others because many nameservers on the Internet retrieve updates at different times.


Follow the below steps when you are ready to change or modify any of the following items - Nameservers, NS RecordIP Address, IPV6 Address, Mail Server, Host Alias, Text Record, or Service Records.
1. Click here and log in to the Account Manager, then select My Domain Names.
2. Select the domain name you want to change or click Manage next to the domain.
3. In the green box, select Change Where Domain Points.

4. Select Advanced DNS, then click Continue.
5. Select the type of record you want to change - Nameservers, NS RecordIP Address, IPV6 Address, Mail Server, Host Alias, Text Record, or Service Records.

Nameservers

Nameservers are the directories that match the domain with the IP address. Nameservers allow you to change which hosting provider controls your website and email address.
Follow the below steps when you are ready to change or modify the nameservers.
  1. Enter the nameservers that you were provided. If you have more than 2 nameservers, click Add More Name Servers.
  1. Review the nameservers carefully to verify the information is correct, then click Continue.
  2. You have updated your nameservers.

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Nameserver (NS) Record

Nameserver (NS) Records for subdomains determine which DNS server controls the records for a domain. Pointing a subdomain host to a different nameserver allows the DNS for that subdomain to be managed by another DNS service.

Follow the below steps when you are ready to change or modify the NS Record.
  1. Scroll down to the NS Records for Subdomains (Nameserver Records) section.
  1. Click Edit NS Record. The Add/Edit NS Records for Subdomains window will open.
  2. Add the Subdomain, then add the Nameserver.
  1. Repeat these steps for each subdomain and nameserver,
  2. Click Save to continue.
  3. Click Save to confirm the requested DNS changes.

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IP Address (A Records)

The IP Address is the Address Record used to map the Domain Name Server or hostname to its numeric IP address. The A Record resolves a domain name or points the domain name to the correct location through the IP address.
 
1. In the IP Address (A Records) section, click the Edit A Records button.
  • To remove and replace existing Numeric IP addresses, select the box next to each A Record you need to delete, then click Continue. Click Save Changes on the Confirm DNS Changes page.
  • To add the new Host and Numeric IP addresses or update the existing Numeric IP addresses, enter the appropriate information in the text boxes.
  • If needed, modify the TTL settings, and then click the Continue button. The TTL default is 7200.
2. A confirmation page appears that verifies your records were updated. Review the information carefully, and then click the Save Changes button.
3. You have changed the IP Address for the A Records.

IPV6 Address (AAAA Records)

The IPV6 Address is the Address Record used to map the Domain Name Server or hostname to its numeric IP address. The A Record resolves a domain name or points the domain name to the correct location through the IP address. The AAAA record can redirect your host from one IP to another.  

To add an IPv6 AAAA (quad-A) record, please log into your Network Solutions® account and follow these steps. Your request will be reviewed, authenticated, and processed within 24 to 48 business hours.

1. In the IPV6 Address (AAAA Records) section, click the Edit AAAA Records button.
  • To remove and replace existing Numeric IP addresses, select the box next to each A Record you need to delete, then click Continue. Click Save Changes on the Confirm DNS Changes page.
  • To add the new Host and Numeric IP addresses or update the existing Numeric IP addresses, enter the appropriate information in the text boxes.
  • If needed, modify the TTL settings, and then click the Continue button. The TTL default is 7200.
2. A confirmation page appears that verifies your records were updated. Review the information carefully, and then click the Save Changes button.
3. You have changed the IP Address for the A Records.

Mail Servers (MX Records)

MX Records are the Mail Exchange Records and are used to create a mail route for a domain name. A domain name can have multiple mail routes, each assigned a priority number. The mail route with the lowest number identifies the server responsible for the domain. Other mail servers listed will be used as backups. Without this record, you would not receive your email messages.
 
1. In the Mail Servers (MX Records) section, click the Edit MX Records button.
  • To remove existing Mail Servers (MX Records), select the box next to each Mail Server you need to delete, and then click Continue. On the Confirm DNS Changes page, click Save Changes.
  • To add pre-existing Mail Servers (MX Records), enter the Priority number (10 thru 90) and the Mail Server in the text boxes.
  • To add new Mail Servers (MX Records), enter the Priority number (10 thru 90) and the Mail Server in the text boxes. If needed, modify the TTL settings, and then click the Continue button. The TTL default is 7200. On the next page, enter the Numeric IP address in the text boxes, then click the Go button.
2. A confirmation page appears that verifies your records were updated. Review the information carefully, and then click the Save Changes button.
3. You have changed the mail server for the MX Records.
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Host Aliases (CNAME Records)

A CNAME (canonical name) Record is a DNS record that can be used to create an alias for the domain and allow traffic for the domain name to be redirected somewhere else. You can only create a CNAME for a third-level domain. The Advanced DNS manager does not provide the option to create an alias for the second level.

This would potentially create conflicts with other records and could result in the loss of email or website services. If you would like to redirect traffic for a second-level domain, you can review our Web Forwarding product.
 
1. In the Host Aliases (CNAME Records) section, click the Edit CNAME Records button.
2. Type the new Aliases or update the existing Aliases in the Alias text boxes. If needed, modify the TTL settings. The TTL default is 7200.
3. Select one of the two:
  • Refers to Host Name to alias another record assigned to this domain. Select the hostname from the drop-down box under the Host Name column.
  • Other Host to alias another domain. The information entered in this field must be a domain name. It cannot be an IP address or a specific directory.
4Click the Continue button.
5. A confirmation page appears that verifies your records were updated. Review the information carefully, and then click the Save Changes button.
6. You have changed the host alias for the CNAME Records.

Text Records (TXT)/Sender Policy Framework

TXT Records have several functions. One common function is to use the TXT record to create a Sender Policy Framework or SPF. SPF Records help stop email spammers from forging the From fields in an email, which allows the owner of a domain to designate the IP address that can be used to send email from that domain.

Need help creating an SPF TXT record? Click this site directly above entries.
 
1. In the Text (TXT Records) section, click the Edit TXT Records button.
2. Type a new Hostname or 3rd Level name under Host Field and insert your text record in the text box on the right-hand side of the page, then click the Continue button.
3. A confirmation page appears that verifies your records were updated. Review the information carefully, and then click the Save Changes button.
4. You have changed the TXT records for the Sender Policy Framework.

Service Records (SRV)

Service Records allow a user to locate a specific service on a network rather than one particular machine. An A Record is used to find a server or host while the SRV record finds a service provided on the network. The service could be a printer, VoIP, FTP, or other similar services. They work similarly to how MX Records function, just with different types of services.
 
1. In the Service (SRV Records) section, click the Edit SRV Records button.
  • To remove existing Service (SRV Records), select the box next for each Service (SRV Record) to delete, and then click Continue.
  • To add Service (SRV Records), enter the additional options based on the type of SRV Records that are being added.
  • Service: The name refers to the desired service.
  • Protocol: The protocol of the desired service, usually either TCP or UDP.
  • Name: The domain name for which this record is valid.
  • TTL: The standard time to live field.
  • Priority: The priority of the target host, lower value means more preferred. The priority can be any number between 0 and 65535.
  • Weight: A relative weight for records with the same priority. Determines which of the records with the same priority are delivered more frequently. Enter the proportional volume of traffic as a percent.
  • Port: The TCP or UDP port on which the service is to be found. The port can be any number 0 and 65535.
  • Target: The name of the machine providing the service.
2. A confirmation page appears that verifies your records were updated. Review the information carefully, and then click the Save Changes button.
3. You have changed the Service Records.

Note: Advanced DNS updates will take up to 2 hours to take effect—updates may resolve more quickly at some locations than others because many name servers on the Internet retrieve updates at different times.


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