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MX or Mail eXchange records are used to determine the delivery route for your email. For example, if you want to host your own mail server for the domain in your account, you must specify the mail server names as MX records.

In addition, you can specify multiple mail servers and rank them by priority to respond in the event the primary mail server is not responding. Mail is delivered to the server with the lowest priority number, which means your primary mail server should always have the lowest priority number. Back-up priority rankings can be set in case the primary mail server fails. If you give the same rank to different mail servers, the traffic load to those servers will be shared.

Note: Before you begin editing MX records, please note the following:

  • Know the priority level and name of your mail server.

  • Understand that DNS updates will take up to 2 hours to take effect—updates may resolve more quickly at some locations than others because many name servers on the Internet retrieve updates at different times.

To find the instructions on how to modify your MX records, please click the appropriate brand where your domain name is registered:

Network Solutions

Note: Advanced DNS updates will take up to 2 hours to take effect—updates may resolve more quickly at some locations than others because many name servers on the Internet retrieve updates at different times.

If your domain is registered with Network Solutions, follow the below instructions to update your MX records:

  1. 1. Click here and log in to the Account Manager.
  2. 2. Within Account Manager, use the drop down under My Domain Names to choose the domain you would like to manage, then click the Go button.
  3. 3. In the green box, select Change Where Domain Points.
  4. 4. Select Advanced DNS.
  5. 5. Click the Continue button.
  6. 6. If the domain name was not previously pointed to Network Solutions® name servers (DNS) you will receive a message regarding this change. If you would like to continue, click the Move Name servers to Network Solutions® button.
  7. 7. In the Mail Servers (MX Records) section, click Edit MX Records.
  8. 8. Your current MX records are listed in editable form, and any Network Solutions® service that is associated with the MX record is listed under the Mail Server text box.
    • To add/edit MX records, enter or edit the MX record in the Mail Server text box and its associated priority number in the Priority text box, then click Continue.
    • To delete MX records, select the check box in the Delete column, then click Continue.
  9. 9. Review the list of requested changes.
  10. 10. Click Continue.
  11. You have updated your MX records.

Web.com

Note: Advanced DNS updates will take up to 12-24 hours to take effect—updates may resolve more quickly at some locations than others because many name servers on the Internet retrieve updates at different times.

If your domain is registered with Web.com, follow these instructions to update your MX records:

  1. 1. Click here and log in to your Web.com account.
  2. 2. Hover over Domains, then click Manage.
  3. 3. If you have multiple domains, click Manage next to the domain you want to update.
  4. 4. On the right-hand side under Quick Links, click Edit DNS.
  5. 5. Next to DNS Records, click Edit.
  6. This is a list of your DNS Records.
  7. 6. To edit an existing MX record, go to step 14.
  8. 7. To create a new MX record, click Create.
  9. 8. Select type MX from the drop-down menu.
  10. 9. In the Name box, use the drop-down to select the relevant subdomain for your MX records. If your email account will be info@example.com, then the Name box should read example.com.
  11. 10. For Mail Server Name, type in MX record given to you by your email provider.
  12. 11. Select the appropriate Preference as determined by your email provider.
  13. 12. Select the appropriate TTL (Time to Live).
  14. 13. Click Save to finalize and save your changes.
  15. 14. To edit an existing MX record, locate the record you wish to edit.
  16. 15. Open the editor by clicking the pencil to the right.
  17. 16. Replace the currently listed Mail Server Name with the new Mail Server Name.
  18. 17. If necessary, update the Preferences.
  19. 18. If necessary, update the TTL.
  20. 19. Click Save to finalize and save your changes.
  21. You have updated your MX records.

Register.com

Note: Advanced DNS updates will take up to 12-24 hours to take effect—updates may resolve more quickly at some locations than others because many name servers on the Internet retrieve updates at different times.

If you are using Register.com's Domain Name Servers, you can edit your MX (Mail Exchange) Record settings using Account Manager. To do so, follow these instructions:

Note: If the DNS servers listed for your domain name is administered by a company other than Register.com, you must contact that company directly to edit your MX Records.

New Account Manager View:

  1. 1. Click here and log in to your Register.com account.
  2. 2. Hover over Domains, then choose Manage.
  3. 3. On the next page, choose Manage next to the domain name.
  4. 4. Scroll and look for the Advanced Technical Settings, then click Edit MX (Mail Exchanger) Records.
  5. 5. Enter information in appropriate fields.
  6. 6. Click continue, then continue again.
  7. You have updated your MX records.

Classic Account Manager View:

  1. 1. Click here and log in to your Register.com account.
  2. 2. Click your domain name, the blue link in the center of the panel.
  3. 3. Scroll and look for the Advanced Technical Settings, then click Edit MX (Mail Exchanger) Records.
  4. 4. Enter information in the appropriate fields.
  5. 5. Click Continue, then Continue again.
  6. You have updated your MX records.