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Canonical Name (CNAME) records allow you to create alias names that correspond to existing Internet host records. CNAME records are helpful when you need to point multiple domain names to the same host.

For example, the company, Jim's Bikes, at www.jimsbikes.com, creates the host name europe.jimsbikes.com for its European factory. The company wants to market specific branded addresses, such as scotland.jimsbikes.com, ireland.jimsbikes.com, and greatbritain.jimsbikes.com. The company can easily create new names for the same host by creating CNAME records for Scotland, Ireland, and Great Britain to the alias Europe.

Note: When you create an alias, it is important that you are mindful of the following items:

  • Be careful in using CNAME records because only users highly familiar with DNS should attempt to use CNAMES. For example, you could create routing problems for all of your DNS information, including your website and email.

  • Understand that DNS updates will take up to 2 hours to take effect—updates may resolve more quickly at some locations than others because many name servers on the Internet retrieve updates at different times.

To find the instructions on how to modify your CNAME records, please click the appropriate brand where your domain name is registered.

Network Solutions

Note: Advanced DNS updates will take up to 2 hours to take effect—updates may resolve more quickly at some locations than others because many name servers on the Internet retrieve updates at different times.

If your domain is registered with Network Solutions, follow these instructions to update your CNAME records.

To update CNAME records, follow these steps:

  1. 1. Click here and log in to the Account Manager.
  2. 2. Within Account Manager, use the drop down under My Domain Names to choose the domain you’d like to manage, then click the Go button.
  3. 3. In the green box, select Change Where Domain Points.
  4. 4. Select Advanced DNS.
  5. 5. Click the Continue button.
  6. 6. If the domain name was not previously pointed to Network Solutions® name servers (DNS), you will receive a page with messaging regarding this change. If you would like to continue, click the Move Name servers to Network Solutions® button.
  7. 7. In the Host Alias (CNAME Records) section, click Edit CNAME Records.
  8. You have updated your CNAME records.

To add or edit CNAME records, follow these steps:

  1. 1. Enter or edit the alias name in the Alias text box.
  2. 2. Select one of the two options, Refers to Host Name or Other Host.
  3. 3. If you selected Refers to Host Name, select the host name from the drop-down box under the Host Name column.
  4. 4. If you selected Other Host, enter or edit a name in the Other Host text field.
  5. 5. Click Continue.
  6. You have updated your CNAME records.

To delete CNAME records, follow these steps:

  1. 1. To the right of the CNAME record, select the check box under the Delete column.
  2. 2. Click Continue.
  3. 3. Review the list of requested changes.
  4. 4. Click Continue.
  5. You have deleted your CNAME records.

Web.com

Note: Advanced DNS updates will take up to 12-24 hours to take effect—updates may resolve more quickly at some locations than others because many name servers on the Internet retrieve updates at different times.

If your domain is registered with Web.com, follow the below instructions to update your CNAME records:

  1. 1. Click here and log in to your Web.com account.
  2. 2. When logged in, hover your mouse cursor over the Domain icon, then click Manage.
  3. 3. Click the Edit DNS link under the Quick links section to the right.
  4. Note: If your domain name is not registered with Web.com, then please skip this step.

  5. 4. Select the edit option to access your records
  6. 5. To edit your CNAME Record, click the Edit icon to the right of your CNAME Record to make an edit to that record.
  7. You have updated your CNAME records.

Register.com

Note: Advanced DNS updates will take up to 12-24 hours to take effect—updates may resolve more quickly at some locations than others because many name servers on the Internet retrieve updates at different times.

If your domain is registered with Register.com, follow these instructions to update your CNAME records:

Note: If the DNS servers listed for your domain name is administered by a company other than Register.com, you must contact that company directly to edit your CNAME Records.

New Account Manager View:

  1. 1. Click here and log in to your Register.com account.
  2. 2. Hover over Domains and choose Manage.
  3. 3. On the next page choose Manage next to the domain name.
  4. 4. Scroll and look for the Advanced Technical Settings. Click Edit CNAME (Domain Aliases) Records.
  5. 5. Enter information in appropriate fields.
  6. 6. Click Continue, then Continue again.
  7. You have updated your CNAME records.

Classic Account Manager View:

  1. 1. Click here and log in to your Register.com account.
  2. 2. Click your domain name, the blue link in the center of the page.
  3. 3. Scroll to almost the end of the page and look for the Advanced Technical Settings. Click Edit CNAME (Domain Aliases) Records.
  4. 4. Enter information in appropriate fields.
  5. 5. Click Continue, then Continue again.
  6. You have updated your CNAME records.