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Important: This article applies to Network Solutions customers only.


Overview

This article has steps on how you can manually renew services that have expired and make a payment through the Account Manager.


Note: When a domain expires, you may be given up to a 30-day grace period to recover it. In addition to a renewal fee, a reinstatement fee will be applied to retrieve your domain. For more information, click here.  


Select the option you need to view the instructions: 

How Do I Renew My Services?

Please follow the steps provided below to renew your services:  

1. Click here to log in to the Account Manager.  

2. Click on Renewal Center.  

3. Check the box next to the product you want to renew.  

4. Click Renew Now.  

5. You will then be brought to your shopping cart. Select the Service Term desired, then Secure Checkout.   

  

6. Select your payment method and provide the requested information.  

7. Read the Terms that apply, and click Place Your Order. 

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What are the Payment Methods Accepted?

Listed below are the accepted payment methods for Network Solutions customers: 

  • We accept all major Credit cards. (AMEX, Visa, MC, and Discover) 
  • PayPal is only accepted if it was listed as a wallet item before the feature was disabled. 
  • Checks are accepted via postal mail only, and this could take 6 to 8 weeks to process. If your services are due to renew sooner than 6-8 weeks, renew via credit card to avoid service interruption. 

Note: Checks are only accepted for renewals and not for new purchases. Checks can take up to 6-8 weeks to process. 


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How Do I Update My Payment Method?

Updating a Single Product 

To update your payment method for a single product/service, follow these steps: 

1. Click here to log in to the Account Manager.  

2. Click on Renewal Center.  

3. Check the box of the Product/Service you desire to update. Then, click Update Payment. 

 

You will see a list of credit cards set on your account.  

 

  1. Select the desired payment method for the product/service chosen. Then, click Update. 

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You have successfully updated your payment method! 

Updating Multiple Products with the Same Account and Same Payment Method 

If you want to update multiple products with the same account and same payment method, follow these steps: 

1. Select the products/services you want to update by checking the box. Then, click Update Payment. 

 

A dropdown will show the products selected to make changes on. 

2. Select the desired payment method for the products/services chosen. Then, click Update. 

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Updating Multiple Products with the Same Account but Different Payment Methods 

If you want to update multiple products with the same account but different payment methods, follow these steps: 

1. Select the products/services you want to update by checking the box. Then, click Update Payment. 

A dropdown will show the products selected to make changes on. However, the primary payment method will be highlighted instead of the existing payment method. 

2. Select the desired payment method for the products/services chosen. Then, click Update. 

 

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Updating Multiple Products with Different Accounts and Different Payment Methods 

If you want to update multiple products with different accounts and different payment methods, a warning will pop up telling you to update one account at a time. 

1. Click Continue. 

 

You will then see the payment methods for the products/services selected for <Account Name 1>. 

2. Select a new payment method. Then, click Continue. 

 

Next, you will see the payment methods for the products/services selected for <Account Name 2> 

3. Select a new payment method. Then, click Update. 

 

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