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Important: This article applies to Web.com® customers only.


What Is ICANN?

The Internet Corporation for Assigned Names and Numbers (ICANN) is a regulating body for domain registrations. ICANN sets the policies and regulations Registrars, and Registrants must follow.

ICANN is a not-for-profit, public-benefit organization formed in 1998. The ICANN staff operates the Internet's Domain Name System (DNS),

  • Coordinates allocation and assignment of the Internet's unique identifiers, such as Internet Protocol addresses
  • Accredits generic top-level domain (gTLD) name registrars
  • Helps facilitate the voices of volunteers worldwide who are dedicated to keeping the Internet secure, stable and interoperable

ICANN only regulates generic TLDs, including the new TLDs (.com, .net, .club, .pizza, .aero, etc.). They do not regulate TLDs with two letters, also known as ccTLDs (.ca, .de, .jp, etc.). ICANN promotes competition in the domain name space and helps develop Internet policy.

Select the topic below to learn more.

Why Is ICANN Important

ICANN is responsible for coordinating the management of the technical elements of the DNS to ensure that each DNS resolves universally to enable Internet users to find all valid addresses.

To reach another person on the Internet, you have to type an address into your computer. That address has to be unique to allow computers to know where to find each other. ICANN coordinates these unique identifiers across the world. Without that coordination, we would not have one global Internet.

ICANN does not control the content on the Internet. It cannot stop spam, and it does not deal with access to the Internet. However, through its coordination role of the Internet's naming system, ICANN does have an important impact on the expansion and evolution of the Internet.

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How Does ICANN Affect Me?

ICANN is responsible for mandating policies and processes that all registrars, including ours, must follow. These mandated policies will help prevent domain hijacking since it is now more difficult for hackers to quickly transfer the domain to themselves.

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What Is ICANN Verification?

ICANN requires domain owners to validate the contact information associated with newly purchased or transferred domain names. This is a step to validate the ownership and prevent fraud.  If a domain name's contact information is not validated within 15 days of registration or transfer, the domain name is suspended. This means that any associated services (such as email or websites) will no longer function.

Fortunately, a suspended domain will be restored to full functionality once the contact information is verified.

Also, ICANN must make sure all domains have valid information associated with them every year. ICANN will send a confirmation email to the registrant (owner) email address associated with the domain names. These emails will give you the ability to confirm that all the info that is associated with the domain name is valid.

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How Do I Complete the Domain Verification Process?

Whether your domain status shows Pending Verification or Suspended, you will need to complete the verification process. Follow the steps below based on whether you received an email from us asking you to confirm your email address.

If you have received the email from us asking you to confirm your email address.

  1. Follow the instructions in the email and click the link to confirm your email address.
  2. A new page will open in your browser stating that your email is confirmed, and no further action is needed.
  3. Click here to log in to your account.
  4. On the right side of the page, click Domains.
  5. Select the domain that you would like to review.
  6. In the Domain Overview section, check the status of your domain. It will change from Pending Verification or Suspended to Active once the verification has been completed.

 

If you have not received the email from us asking you to confirm your email address.

  1. Click here to log in to your account.
  2. On the right side of the page, click Domains.
  3. Select the domain that you would like to review.
  4. In the Domain Overview section, click Resend email if you did not receive the email. Your status will either be Pending Verification or Suspended.

  1. Go to your mailbox and check for an email from us. You may need to check your junk or spam folder.
  2. Follow the instructions in the email and click the link to confirm your email address.
  3. A new page will open in your browser stating that your email is confirmed, and no further action is needed.
  4. Click here to log in to your account again.
  5. On the right side of the page, click Domains.
  6. Select the domain that you would like to review.
  7. In the Domain Overview section, check the status of your domain.
  8. The status will change from Pending Verification or Suspended to Active once the verification has been completed.

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