If you have an active email service with us, you can set up or add additional mailboxes in the Account Manager.

Set Up a Mailbox

Follow these instructions to set up a mailbox:
  1. 1. Login to the Account Manager.
  2. 2. Under the “My Products & Services” tab, click My Email.
  3. 3. Click Create Mailbox from the “Your Available Email Services” section.
Note: If you have multiple email services, you will need to select the email service that you would like to use.
  1. 4. Enter the Email address name, select the domain name, enter and confirm the password.
  2. 5. Click Save and Continue.
You have set up your mailbox.

Delete or Unassign a Mailbox

Follow these instructions to remove a mailbox:
  1. 1. Login to the Account Manager
  2. 2. Under the “My Products & Services” tab, click My Email.
  3. 3. Scroll down to the Current Emailboxes section.
  4. 4. Check the box next to the mailbox(es) you would like to delete.
  5. 5. Click the Unassign button at the bottom of the Current Emailboxes section.
Note: Once a mailbox is deleted, the email content cannot be recovered.  We recommend that you backup this account’s mail before you proceed.

You have deleted and unassigned your mailbox.

Manage Mailbox Aliases

Follow these instructions to manage your mailbox alias:
  1. 1. Login to the Account manager.
  2. 2. Under the “My Products & Services tab, click My Email.
  3. 3. Scroll down to the Current Email boxes section.
  4. 4. Click the Manage button next to the mailbox you wish to manage aliases for.
  5. 5. Scroll down to the Manage Aliases section and enter unique aliases for the mailbox.
  6. 6. Click Save Changes.
You have updated the aliases for your mailbox.
Note: You cannot create an alias that is the same as another email address for the same domain name.

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