Overview
If you have an active email service with us, you can set up or add additional mailboxes in the Account Manager.
Note: A newly purchased mailbox may take a few minutes to fully provision and appear in your account. You may need to log out and log back in again to your Account Manager while waiting for the mailbox to provision completely.
Set Up a Mailbox
Follow these instructions to set up a mailbox:
1. Log in to your Account Manager.
2. On the left side of the page, select Email.
3. Click Create Mailbox from the “Your Available Email Services” section.
Note: If you have multiple email services, you will need to select the email service you would like to use, then click the Continue button.
4. Enter the mailbox name, select the domain name, enter and confirm the password.
5. Click Save and Continue.
You have set up your mailbox.
Delete or Unassign a Mailbox
Follow these instructions to remove a mailbox:
- 1. Log in to your Account Manager.
- 2. On the left side of the page, click Email.
- 3. Scroll down to the Current Emailboxes section.
- 4. Check the box next to the mailbox(es) you would like to delete.
- 5. Click the Unassign button at the bottom of the Current Emailboxes section.
Note: Once a mailbox is deleted, the email content will not be recovered. We recommend that you back up this account’s mail before you proceed.
Manage Mailbox Aliases
Follow these instructions to manage your mailbox alias:
- 1. Log in to your Account Manager.
- 2. On the left side of the page, select Email.
- 3. Scroll down to the Current Email boxes section.
- 4. Click the Manage button next to the mailbox you wish to manage aliases for.
- 5. Scroll down to the Manage Aliases section and enter unique aliases for the mailbox.
- 6. Click Save Changes.
You have updated the aliases for your mailbox.
Note: You cannot create an alias similar to another email address for the same domain name.