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POP3 and IMAP are protocols that allow you to use your favorite email software to manage your email. Most computers and mobile devices have a mail program built into their operating system. There are other options as well, such as Outlook, if you do not want to use any of the included programs.

For additional information, please review the FAQs for Windows, MAC, and Mobile at the bottom of this page.

What Settings Do I Need to Set Up POP3 and IMAP?

Use the following table to help identify the information needed for setting up a POP3 or IMAP account:

SettingsPOPIMAP
Email AddressThe Email address you are setting upThe email address you are setting up
Incoming Mail Servermail.<yourdomainname.com>
Example: mail.webemailhelp.com
mail.<yourdomainname.com>
Example: mail.webemailhelp.com
Outgoing Mail Server
(SMTP)

smtp.<yourdomainname.com>
Example: smtp.webemailhelp.com

For Register.com customers:
mail.<yourdomainname.com> 
Example: mail.webemailhelp.com

smtp.<yourdomainname.com>
Example: smtp.webemailhelp.com

For Register.com customers:
mail.<yourdomainname.com> 
Example: mail.webemailhelp.com

UsernameYour Full Email Address
Example: help@webemailhelp.com
Your Full Email Address
Example: help@webemailhelp.com
PasswordThe password you set when you created the mailboxThe password you set when you created the mailbox.
Incoming Server Port110143
Outgoing Server (SMTP) Port587587
Outgoing Server (SMTP) requires authenticationYes Your Full Email address and PasswordYes—Your Full Email address and Password
TLS (optional)NoYes

Note: For newly registered domain names, it may take up to 48 hours for your settings to activate. If you have just configured the mailbox, it may take up to 4 hours for the mailbox to be fully functional.

How Do I Set Up My Specific POP3/IMAP Software or Device?

Select the table with your brand of product—Windows, MAC, or Mobile. Then, click your product link for setup instructions and FAQs for the software or device that you are using.

Note: If the device or software is not listed below, please consult the manufacturer of the device or software and utilize the settings in the table above.

Windows

If you have this Windows Email versionThen click the link to consult the following setup article
Outlook 2016Outlook 2016 Support
Outlook 2013Outook 2013 Support
Outlook 2010Outlook 2010 Support
Windows Live MailWindows Live Mail Support
Windows 8 MailWindows 8 Mail Support
Windows 10 MailWindows 10 Mail Support
Mozilla ThunderbirdMozilla Thunderbird Support

Mac

If you have this Mac Email versionThen click the link to consult the following setup article
Mac MailHow Do I Set Up Email on My Mac?
Outlook 11How Do I Set Up Outlook 2011 Mail?
EntourageHow Do I Set Up Entourage on My Mac?

Mobile

If you have this Mobile versionThen click the link to consult the following setup article
iPhone 6/iPadiPhone and iPad Support
AndroidAndroid Support
Windows PhoneWindows Phone Support